Returns
Return Policy
I strive to ensure you're satisfied with your purchase. If you're not completely happy, I offer a straightforward return process in compliance with Australian Consumer Law.
Eligibility for Returns:
-
Change of Mind: Returns for change of mind are accepted within 30 days of purchase, provided the item is:
- Unused
- In its original packaging
- Faulty or Damaged Items: If your item arrives faulty, damaged, or incorrect, please notify us within 7 days of receiving your order for a replacement, repair, or refund.
How to Return an Item:
- Contact me at austeachersresources@gmail.com with your order number and details of the return.
- Once approved, you will receive instructions for returning the item.
- Pack the item securely before posting.
Shipping Costs for Returns:
- For change of mind returns, the customer is responsible for return shipping costs.
- For faulty, damaged, or incorrect items, I will cover the return shipping cost.
If you have any questions about our Return Policy, please contact me at austeachersresources@gmail.com
Regards,
Margaret